TailMeds Terms & Conditions
Last updated: September 24, 2026
Welcome to TailMeds. These Terms & Conditions ("Terms") govern your access to and use of the TailMeds mobile application, website, and related services operated by SilentPixel ("we", "our", or "us").
By downloading, accessing, or using TailMeds, you agree to be bound by these Terms. If you do not agree, please do not use TailMeds.
1. About TailMeds
TailMeds is a pet care reminder application designed to help users manage pet medication schedules, reminders, treatment tracking, notes, and related pet care activities.
TailMeds is intended as an organizational tool only and does not provide veterinary, medical, or emergency services.
2. Eligibility
TailMeds is not directed at children under the age of 13 (or 16 in the EU). By using TailMeds, you confirm that you have permission and legal capacity to accept these Terms.
3. Accounts
You can use TailMeds without an account. To back up and sync your data, you can create an account with an email address and password.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate information and keep it updated.
4. Subscriptions & Payments
TailMeds offers free features and premium paid features (TailMeds Pro).
TailMeds Pro is sold as a monthly or yearly subscription, or as a one-time purchase, through:
- Apple App Store
- Google Play
Subscriptions are managed through RevenueCat. Prices may vary by region and platform.
Auto-Renewal
Subscriptions renew automatically unless canceled before the renewal date.
Cancellation
You may manage or cancel subscriptions through the platform where you purchased them.
Refunds
Refunds are handled according to the Apple App Store and Google Play refund policies, and by case-by-case review where legally required or appropriate.
5. Reminder Accuracy Disclaimer
TailMeds provides reminder tools and notifications, but we do not guarantee:
- Delivery timing of notifications
- Device notification settings
- Continuous service uptime
- Accuracy of user-entered schedules
You remain solely responsible for administering medication, treatments, and care to your pet.
Always verify medication instructions with your veterinarian.
6. No Veterinary or Medical Advice
TailMeds does not replace professional veterinary advice, diagnosis, or treatment.
Never ignore veterinary guidance based on app reminders or information stored in the app.
For emergencies, contact a licensed veterinarian immediately.
7. User Content
You may add content such as:
- Pet notes
- Reminder data
- Support messages
Pet photos stay on your device and are never uploaded.
You retain ownership of your content.
By adding content, you grant us a limited license to host, process, display, and store such content solely for operating and improving TailMeds.
You agree not to upload unlawful, abusive, infringing, or harmful content.
8. Acceptable Use
You agree not to:
- Misuse the app
- Attempt unauthorized access
- Interfere with services or servers
- Upload malware or malicious code
- Use TailMeds for unlawful purposes
- Harass others through support systems
We may suspend or terminate accounts violating these Terms.
9. Intellectual Property
TailMeds, its branding, logo, software, design, text, and content are owned by SilentPixel or its licensors and protected by applicable intellectual property laws.
You may not copy, reverse engineer, distribute, or commercially exploit TailMeds without written permission.
10. Service Availability
We may modify, suspend, discontinue, or update features at any time without liability.
We do not guarantee uninterrupted availability, error-free performance, or permanent feature access.
Scheduled maintenance, outages, and technical issues may occur.
11. Limitation of Liability
To the maximum extent permitted by law, SilentPixel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of TailMeds.
This includes, without limitation:
- Missed reminders
- Incorrect schedules entered by users
- Lost data
- Subscription issues caused by third parties
- Device or notification failures
- Veterinary or health outcomes
Your use of TailMeds is at your own risk.
Nothing in these Terms excludes rights that cannot legally be excluded under applicable law.
12. Indemnification
You agree to indemnify and hold harmless SilentPixel from claims, damages, liabilities, and expenses arising from:
- Your misuse of TailMeds
- Violation of these Terms
- Content you upload
- Violation of rights of others
13. Privacy
Your use of TailMeds is also governed by our Privacy Policy.
Please review the Privacy Policy for information on how we collect and process data.
14. Termination
You may stop using TailMeds at any time.
We may suspend or terminate access where reasonably necessary, including for abuse, fraud, legal compliance, or security reasons.
15. Governing Law
These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.
Any disputes shall be subject to the competent courts of the Netherlands, unless mandatory consumer law provides otherwise.
16. Changes to These Terms
We may update these Terms from time to time.
Updated versions will be posted in the app or website with a revised effective date. Continued use after changes means you accept the revised Terms.
17. Contact
For questions regarding these Terms:
SilentPixel
Email: silentpixeldev@gmail.com
By using TailMeds, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.